Your
Selling Platform
As a professional salesperson, it is almost entirely taken
for granted that you will have the confidence to present your products and
services in a manner that demonstrates your deep belief in their value to the
customer. Isn’t that the definition of being a professional?
This belief in your company, their support systems, their competitiveness,
and the actual product itself are some of the keys to your ability to display
the personal confidence required to win new business in the marketplace. (There
may be more issues related to a personal self-image that would require an
entirely separate discourse to discuss.)
Unless you have a badly scarred conscience, your confidence
can be destroyed by your lack of faith that the products and services offered
by your employer are substandard and consequently not competitive in the
marketplace.
Please be aware that you can set your standard far to high.
There will not be perfection in everything you promote. However, it does need
to perform and compete very well in the class of products where you content.
My first experience in a professional selling job was with
a major industrial and consumer products company that everyone would
immediately recognize. The division that I was hired to sell for was out of
their area of expertise. There were some poor decisions made regarding placing
the company name on an inferior imported product.
Even as a rookie
salesperson, it did not take long to discover that not only were we not
competitive from a features standpoint, but we were also badly overpriced as
well. My confidence and morale were damaged to the point of draining energy
from my selling efforts. I left for another sales position as soon as possible
and learned a few years later that the division was sold to someone in the
primary business we were attempting to enter. This new salesperson came very
close to getting out of the selling profession based on my experiences and lack
of faith in the products.
Here are some recommended steps to insure your “product
confidence” stays high.
§ Know
your products and your competition very well
§ Keep a
competitive file so you can objectively evaluate your competitor’s strengths,
weaknesses, and performance claims
§ Keep a
record of your wins in the marketplace
§ Capture
third party references for your own sake and your prospect’s possible review
§ Practice
your presentation with a mentor or manager and video the demonstration for
evaluation’s sake
§ Seek
constant improvement in your sales presentation and your product confidence
§ Personally
use your own product if possible or watch it perform in person
And the last comment on this topic is; There is no excuse
for bending the truth in your sales role. Falsehood and cover ups will not last
in the marketplace.
Good Selling
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